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Q: |
I
can't activate the software. How can I do? |
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A: |
Please
click here for help. |
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Q: |
I've lost the Serial Number so I can't activate. How can I do? |
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A: |
In case you lost your Serial Number, send your Soft ID and Order
ID to us by e-mail.
Our E-Mail:
support@learning-chinese.net |
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Q: |
I've lost the Username and Password for download courses database.
How can I do? |
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A: |
In case you lost your Serial Number, send your Soft ID and Order
ID to us by e-mail.
Our E-Mail:
support@learning-chinese.net |
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Q: |
How to import courses database? |
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A: |
Please click
here for help. |
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Q: |
How to get Soft ID? |
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A: |
Please click
here for help. |
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Q: |
How to input Serial Number? |
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A: |
Step1. Open the 'Learn Chinese SN' E-mail which our sends to you
and copy the Serial Number Name and Serial Number.
Step2. Run the
software. Paste the Serial Number Name and Serial Number (please use
the shortcut key ' Ctrl + V '). |
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Q: |
If registered user can update the software for free? |
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A: |
Yes. The registered user can update it all along. |
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Q: |
Can one Serial Number only be used on one PC? |
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A: |
One Serial Number just can be used on only one computer. But to
use the same one software product on 2 computers is allowed. If
you want to activate the program on the other computer please
follow these instructions:
1, Install our program on the other computer.
2, Send your Soft ID and Order Number to us immediately.
We will send you the Serial Number by e-mail within 24 hours. |
